Shipping policy
Shipping Policy — Dulce Aroma by Gaby
Where we ship
We currently sell and ship only within the United States. We do not offer international shipping. Delivery must be to a U.S. address supported at checkout. Availability can vary by destination and product.
Processing time
Please allow 2–3 business days for order processing after payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays. Processing time is separate from carrier transit time.
Standard shipping and rates
Standard Ground shipping is $8.00 for orders with a merchandise subtotal below $70.00. Standard Ground shipping is free for orders of $70.00 or more after discounts and before taxes. The applicable shipping charge is shown at checkout before payment. We do not currently offer express shipping.
Estimated delivery
Standard Ground transit is estimated at 5–8 business days after dispatch within the contiguous United States. Alaska, Hawaii and other eligible U.S. destinations may take longer. Delivery dates are estimates, not guarantees, and can be affected by weather, carrier delays and holidays. If we cannot ship within our stated processing period, we will contact you with an updated shipping date and the option to accept the delay or cancel the unshipped items for a refund.
Fragrances and restricted items
Some perfumes and fragrance products require ground transportation and special packaging. Shipping availability for these items may be limited by carrier rules or destination. Contact us before ordering if you need delivery to an address that may require air transportation. If we cannot legally or safely ship an item to your address, we will contact you and refund any item we cannot fulfill.
Tracking and delivery issues
When tracking is available, we will send it by email after your order ships. Please check your shipping address carefully. Contact us as soon as possible if a correction is needed; changes may not be possible after dispatch. If a shipment is delayed, arrives damaged or appears to be missing, contact us so we can investigate with the carrier and help resolve the issue.
Questions
Use our Contact page or email dulcearomabygabyllc@gmail.com. Please include your order number when asking about an existing order.